Putting things right
We want you to be 100% happy with our service and will always do everything we can to resolve any issues.
If you have a complaint about your advisor, or any financial advice you’ve received from your advisor, please contact us:
Quilter Financial Planning Complaints Department
Tel: 0191 241 0700
You can find more information by visiting the Quilter Financial Planning website:
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service